After that, it is up to an Airbnb case manager to decide the verdict. This can be done if the guest disagrees with your claim or they don’t respond within 72 hours. If this is the case, a host has the ability to involve Airbnb via the Resolution Center. However, in some instances, the guest will not accept blame for the damages. Ideally, the guest owns up to the damage, and the compensation is provided. Sometimes, this can easily be resolved with a simple damage resolution claim to the guest. But there is more! Let’s begin with a situation where a host discovers property damage upon a guest checking out. Also, Superhost status gives way to VIP status which includes priority support during phone calls, invites to Airbnb events, and early invites to new features of Airbnb.Īll of these benefits are definitely helpful. It allows guests to feel secure and confident when booking your property and, most importantly, is proven to increase booking rates. This badge is an immediate, positive visual representation of excellent hosting. You also receive a Superhost status badge on your profile. Airbnb gives priority placement in search results and allows searches for Superhost-only listings. Superhost status spotlights this high level of effort and can benefit the host significantly.Ĭommonly known perks include greater exposure on the Airbnb platform.
No one can guarantee five-star ratings, so putting yourself in the best position for this status takes work. Anyone who wants to become a Superhost or is currently a Superhost of Airbnb knows that it takes a high degree of dedication.
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